Opening activity for Day 24

I think that many things could cause businesses end up with a bad reputation, or some problems with the person who owns the businesses. I think the first thing that could cause a business end up with a bad reputation because the person who owns the business have a bad personality, or a bad reputation about the person. For example, a person smokes cigarettes, drink lots of alcohol, and like don't care about the business, have a bad reputation, consumers are not going to buy products from he's business, because people like to buy products that have a nice boss, with a good reputation. =)